Bridgehaven operates through appointed intermediaries, Managing General Agents (MGAs) and claims handlers, and does not deal directly with policyholders.
If you wish to make a complaint regarding a policy, claim or service received in connection with an insurance product underwritten by Bridgehaven, you should, in the first instance, contact the intermediary, MGA or claims handler that you have been dealing with. They will investigate your complaint in accordance with their complaints procedure and applicable regulatory requirements.
If your complaint remains unresolved you may contact Bridgehaven directly:
Bridgehaven Europe Specialty DAC
Email: [email protected]
By Post: Bridgehaven Europe Specialty DAC, Merrion Hall, Strand Road, Sandymount, Dublin 4, Ireland
You may be entitled to refer your complaint to the Financial Services and Pensions Ombudsman (FSPO) if you remain dissatisfied with the response to your complaint.
Financial Services and Pensions Ombudsman
Financial Services and Pensions Ombudsman,
Lincoln House,
Lincoln Place,
Dublin 2,
D02 VH29
Website: www.fspo.ie
Telephone: +353 (0)1 567 7000
Email: [email protected]